Retail Business

Network of Filling Stations

The TATNEFT’s filling stations chain consists of 689 stations, including 567 facilities in the Russian Federation, 17 stations located in Belarus and 105 filling stations in the Ukraine.

The retail-side facilities of TATNEFT demonstrate high levels of efficiency and are leaders in many regional markets of the country. There are advanced energy-resource-saving and environmentally friendly technologies used at the Company’s filling stations.

Reconstruction of the filling stations is underway with introduction of new formats and interiors. It allows expanding the range of products and services offered to customers and developing the catering system at the filling station.

High quality fuel and services are among priorities of the TATNEFT’s filling stations network operation. Guaranteed quality of petroleum products at the filling stations is ensured  by selling the motor fuel of own production: DT TANECO, adherence to technical discipline and the requirements of regulatory documents at the reception, storage, transportation and delivery of petroleum products.

DT TANECO is very popular among car owners. In 2015, Euro-5 diesel fuel, type III (K5), produced at the JSC TANECO’s refinery became the winner of the "100 best goods of Russia" program.

The same year the DT TANECO was successfully tested at the 25th GosNIIhimmotologii of the Ministry of Defense of the Russian Federation and was granted clearance for application in weapons, military and special equipment for grade C diesel fuel, type III produced by JSC TANECO.

Services of interaction with customers represent significant tools for improving the competitiveness. The automated customer calls handling system allows prompt responding to requests. The relevant information about the TATNEFT’s  network of filling stations is always available on the client portal www.azs.tatneft.ru. The Company developed a convenient mobile application that allows the customer getting information about the nearest filling stations, fuel prices and additional services. Representatives of distribution companies maintain communication with customers using modern and convenient communications platforms for customers including the activities in social networks.